I was scheduled for a surgical removal of a tooth. Sat in the chair only to be told that there was out of pocket expenses that were not covered buy insurance. Even though it was preautherized. I called the insurance company and they reached out to smile design on a three way call. It turns out procedure was covered. Their mistake. They also stated I was not allowed to return do to the fact I was upset. I was upset that 3 weeks had passed and was sitting in the chair when they told me I could not get the tooth removed do to denied procedure. That was indeed approved. If you want a great experience. Smile design is not for you. I would further state that last year I had issues with temporary caps not staying on. I stated I would go somewhere else. Yet, I decided to give them another chance. Office staff is constantly changing. As well as the dentist. So if you plan on seeing the same dentist or assistants. You will be disappointed. I also premeditated as I had spinal fusion surgery. Now I am at risk of complications and possible infection in my spine if I can not find another dentist in the near future. Stay away from this practice and be mindful of charges to insurance companies as well as out of pocket expenses.
Melissa Girgis
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August 02, 2024
I wish I could give Dr. Ghattas more than 5 five stars! Dr. Ghattas is not only a phenomenal dentist but has the kindest personality! The whole staff is so friendly and welcoming! Can’t recommend this office enough!
Ray Watters
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August 03, 2024
We started going to Smile Design after leaving a dentist who we felt were cheating us and our insurance company. Smile Design is not only honest, but their staff are excellent! I highly recommend this dental office.
leila long
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May 21, 2024
I’m a new patient, and I don’t normally do reviews for any businesses…However, EVERYONE in this office was extremely NICE, and professional. So detailed, to help and support with the intake process. Thanks Amber for being so great with the xx-rays!!!☮️🦷💞😊
Lori Fabricand
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June 18, 2024
I was very pleased with the staff and service at Smile Design Dentistry at Connerton. Nicole and Dr. Ghattas were wonderful. Very personable, made you feel relaxed and explained all procedures. I would highly recommend this office and this Dentist.
Our Address
7918 Land O' Lakes Blvd, Land O' Lakes, FL 34638, USA
I was scheduled for a surgical removal of a tooth. Sat in the chair only to be told that there was out of pocket expenses that were not covered buy insurance. Even though it was preautherized. I called the insurance company and they reached out to smile design on a three way call. It turns out procedure was covered. Their mistake. They also stated I was not allowed to return do to the fact I was upset. I was upset that 3 weeks had passed and was sitting in the chair when they told me I could not get the tooth removed do to denied procedure. That was indeed approved. If you want a great experience. Smile design is not for you. I would further state that last year I had issues with temporary caps not staying on. I stated I would go somewhere else. Yet, I decided to give them another chance. Office staff is constantly changing. As well as the dentist. So if you plan on seeing the same dentist or assistants. You will be disappointed. I also premeditated as I had spinal fusion surgery. Now I am at risk of complications and possible infection in my spine if I can not find another dentist in the near future. Stay away from this practice and be mindful of charges to insurance companies as well as out of pocket expenses.
I wish I could give Dr. Ghattas more than 5 five stars! Dr. Ghattas is not only a phenomenal dentist but has the kindest personality! The whole staff is so friendly and welcoming! Can’t recommend this office enough!
We started going to Smile Design after leaving a dentist who we felt were cheating us and our insurance company. Smile Design is not only honest, but their staff are excellent! I highly recommend this dental office.
I’m a new patient, and I don’t normally do reviews for any businesses…However, EVERYONE in this office was extremely NICE, and professional. So detailed, to help and support with the intake process. Thanks Amber for being so great with the xx-rays!!!☮️🦷💞😊
I was very pleased with the staff and service at Smile Design Dentistry at Connerton. Nicole and Dr. Ghattas were wonderful. Very personable, made you feel relaxed and explained all procedures. I would highly recommend this office and this Dentist.