I switched to POOLfection a couple of months ago because I was dissatisfied with my previous pool cleaning service. I looked at several options and decided on POOLfection because of the content -- not just the numerical rating -- of their reviews. It's all true!! They have excellent communication, including providing notification when they are on their way and a report following your service. Josh is my technician and he is great! He is consistent, professional, good natured, and does an amazing job! I couldn't have made a better choice and will share my experience with my neighbors. Try them and you'll be convinced!
Be Shifflett
-
February 29, 2024
We went with POOLfection based off our builders recommendations. We thought we'd try them out all while knowing we can go wirh another company if needed. 6 months later, we're still with them and are not going to switch. POOLfection takes the hassle and headaches out of owning a pool. Their technicians are punctual and very responsive. They take time to teach things along the way to help homeowners understand all the nuances of owning a saltwater pool.
Nick is extremely thorough. Brennan goes above and beyond to ensure customer satisfaction.
I highly recommend POOLfection. Their price point is competitive and their service is outstanding.
Lynn Haught
-
December 21, 2023
From the very first day I used Poolfection they have been awesome! Nick has always been very responsive and has helped keep my pool clean and looking great. Zach has been taking good care of my pool and new filter. I appreciate their responsive and professional attitudes and care they provide..
Keep up the great work!!
Michele Valentin
-
December 21, 2024
Great service, professional and responsive. Helped to restore our salt water pool after the previous company just stopped showing up. Nick came himself to assess the situation, and really helped use out. Highly recommended!
Keith Allford
-
December 20, 2024
Poolflection is an exceptionally professional company. When I first moved here 3 years ago I went with another company recommended by a neighbor and it was disappointing from the start. Most of the time the tech was seen staring at their phone. When a repair was needed due to the techs ineptness, and three weeks passed with no resolution or part, I finally fired them and Googled Poolflection. Much to my amazement, the same day I called, the owner Nick Field came to my home, analyzed the problem and found the part the next day, installed and found a few other things that were not correct. Even more amazing, Nick and his staff will actually answer the phone instead of making the customer go through some calling tree. What a great business model rarely seen these days — customer comes first - just like my dad and grandfather taught me as owners of their own businesses. Nick and team are awesome examples of how to adhere to the customer satisfaction model. If you want a reliable pool service you shouldn’t I recommend giving these guys a call. If you are looking for a good business model in the pool business or any business, emulate these folks!
I switched to POOLfection a couple of months ago because I was dissatisfied with my previous pool cleaning service. I looked at several options and decided on POOLfection because of the content -- not just the numerical rating -- of their reviews. It's all true!! They have excellent communication, including providing notification when they are on their way and a report following your service. Josh is my technician and he is great! He is consistent, professional, good natured, and does an amazing job! I couldn't have made a better choice and will share my experience with my neighbors. Try them and you'll be convinced!
We went with POOLfection based off our builders recommendations. We thought we'd try them out all while knowing we can go wirh another company if needed. 6 months later, we're still with them and are not going to switch. POOLfection takes the hassle and headaches out of owning a pool. Their technicians are punctual and very responsive. They take time to teach things along the way to help homeowners understand all the nuances of owning a saltwater pool. Nick is extremely thorough. Brennan goes above and beyond to ensure customer satisfaction. I highly recommend POOLfection. Their price point is competitive and their service is outstanding.
From the very first day I used Poolfection they have been awesome! Nick has always been very responsive and has helped keep my pool clean and looking great. Zach has been taking good care of my pool and new filter. I appreciate their responsive and professional attitudes and care they provide.. Keep up the great work!!
Great service, professional and responsive. Helped to restore our salt water pool after the previous company just stopped showing up. Nick came himself to assess the situation, and really helped use out. Highly recommended!
Poolflection is an exceptionally professional company. When I first moved here 3 years ago I went with another company recommended by a neighbor and it was disappointing from the start. Most of the time the tech was seen staring at their phone. When a repair was needed due to the techs ineptness, and three weeks passed with no resolution or part, I finally fired them and Googled Poolflection. Much to my amazement, the same day I called, the owner Nick Field came to my home, analyzed the problem and found the part the next day, installed and found a few other things that were not correct. Even more amazing, Nick and his staff will actually answer the phone instead of making the customer go through some calling tree. What a great business model rarely seen these days — customer comes first - just like my dad and grandfather taught me as owners of their own businesses. Nick and team are awesome examples of how to adhere to the customer satisfaction model. If you want a reliable pool service you shouldn’t I recommend giving these guys a call. If you are looking for a good business model in the pool business or any business, emulate these folks!