This company is the best, they did resurfaced our pool.
I love that they listened to everything we had to say, answered all our questions , work with our budget in the best way they could.
Always communicate with us prior,during and after project was done.
Everything they explained to us happened exactly as planned and even better.
We're so happy with their services, our pool looks amazing.
Their work is really good, very respectful people, kept the work area clean and after project was done they cleaned and left the place like no one was working here.
We are so grateful .
Definitely recommend this family business to take care of your next project š
Elizabeth Carbone
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October 08, 2021
We had our pool remodeled on May 11, 2021 by Advanced Pool & Spa. During the first chemical startup, we we pointed out the fact that our pool surface looked blotchy and had several streaks throughout. They told us not to worry, that it takes a bit for the pool surface to cure. We were also told not to install a saltwater system until 45 - 60 days later because it could affect the pool surface (this was in their disclaimers). Fast forward, we still have these horrible streaks in our pool (see photos attached). Iāve emailed several times and have only received a response saying basically āthis is because of you installing a saltwater system too early.ā The only problem is, I have proof from Pinch a Penny that our saltwater system was installed on 7/14, which was more than 60 days after their work was performed. Sad itās come to a bad review. At first, they seemed like a great company to work with, but if you have any issues at all (or heaven forbid, you get a result like we did), expect several emails or inquiries to go unanswered. Iāve reached out no less than 5 times with no responses, now itās time to let people know who theyād be dealing with because it obviously isnāt a company that will stand by their work after getting their check. If youād like to see more detail on the correspondence for context, Iām happy to provide it.
Note: owner has responded so this is my reply - isnāt it scary that this company doesnāt recommend a dark pool surface although itās one of the most common colors used for pools these days? Weāve already contacted the national plasters council for a full write up opinion of the issue and will be posting soon! We also contacted The Stonescapes supplier and they stated: āStaining like that could have something to do with the installation of the finish, and you will have to contact the applicator to have the problem rectified.ā Itās workmanship, period. Donāt let them have you believe otherwise.
Adam Mainzer
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September 20, 2022
Keith, Scott, Janice, Lydia and the entire team at Advanced Pool and Spa recently completed a full remodel of our 23 year old pool and we are very satisfied with the result. We did a resurface with new waterline tile, coping, marble pavered deck and equipment along with a new spillover, lights and a custom designed tree planter. They were professional, timely and easy to work with during all aspects of the project (design, install, start-up, post). I feel like they are honest and dedicated to their craft and have no hesitation in my recomendation.
Jean Dockman
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October 27, 2020
I can't say enough good things about our experience with Advanced Pool and Spa. From the quote to the install, they were true professionals. They didn't try to oversell us, they offered sound advice on how best to chose our pool surface, their installers were courteous, punctual, and their craftsmanship was top notch. We are very pleased with the new look of our pool and deck and happy that the experience with Advanced Pool went so smooth and seamless.
Jamie Bally
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April 01, 2023
Keith and crew did a full renovation on our pool including pavers, new liner, some drain repair. Once the pavers came in, it only took them about 3 weeks. All of their crew were polite and professional. We could not be happier with the results. Our 40 year old pool looks like a new one.
This company is the best, they did resurfaced our pool. I love that they listened to everything we had to say, answered all our questions , work with our budget in the best way they could. Always communicate with us prior,during and after project was done. Everything they explained to us happened exactly as planned and even better. We're so happy with their services, our pool looks amazing. Their work is really good, very respectful people, kept the work area clean and after project was done they cleaned and left the place like no one was working here. We are so grateful . Definitely recommend this family business to take care of your next project š
We had our pool remodeled on May 11, 2021 by Advanced Pool & Spa. During the first chemical startup, we we pointed out the fact that our pool surface looked blotchy and had several streaks throughout. They told us not to worry, that it takes a bit for the pool surface to cure. We were also told not to install a saltwater system until 45 - 60 days later because it could affect the pool surface (this was in their disclaimers). Fast forward, we still have these horrible streaks in our pool (see photos attached). Iāve emailed several times and have only received a response saying basically āthis is because of you installing a saltwater system too early.ā The only problem is, I have proof from Pinch a Penny that our saltwater system was installed on 7/14, which was more than 60 days after their work was performed. Sad itās come to a bad review. At first, they seemed like a great company to work with, but if you have any issues at all (or heaven forbid, you get a result like we did), expect several emails or inquiries to go unanswered. Iāve reached out no less than 5 times with no responses, now itās time to let people know who theyād be dealing with because it obviously isnāt a company that will stand by their work after getting their check. If youād like to see more detail on the correspondence for context, Iām happy to provide it. Note: owner has responded so this is my reply - isnāt it scary that this company doesnāt recommend a dark pool surface although itās one of the most common colors used for pools these days? Weāve already contacted the national plasters council for a full write up opinion of the issue and will be posting soon! We also contacted The Stonescapes supplier and they stated: āStaining like that could have something to do with the installation of the finish, and you will have to contact the applicator to have the problem rectified.ā Itās workmanship, period. Donāt let them have you believe otherwise.
Keith, Scott, Janice, Lydia and the entire team at Advanced Pool and Spa recently completed a full remodel of our 23 year old pool and we are very satisfied with the result. We did a resurface with new waterline tile, coping, marble pavered deck and equipment along with a new spillover, lights and a custom designed tree planter. They were professional, timely and easy to work with during all aspects of the project (design, install, start-up, post). I feel like they are honest and dedicated to their craft and have no hesitation in my recomendation.
I can't say enough good things about our experience with Advanced Pool and Spa. From the quote to the install, they were true professionals. They didn't try to oversell us, they offered sound advice on how best to chose our pool surface, their installers were courteous, punctual, and their craftsmanship was top notch. We are very pleased with the new look of our pool and deck and happy that the experience with Advanced Pool went so smooth and seamless.
Keith and crew did a full renovation on our pool including pavers, new liner, some drain repair. Once the pavers came in, it only took them about 3 weeks. All of their crew were polite and professional. We could not be happier with the results. Our 40 year old pool looks like a new one.