Worse Experience Ever. I contracted with Fix my pool to improve my waterfall and replace my pool equipment. I received and entered contract on 21 Feb 2025 initial payment rendered on 25 Feb 2025. No project manager, No real supervision of workers. They built my water fall outside of the pool cage, bricked around the pool cage support beam, and when sent the pictures and to let them know it was a problem, I got “It’s not going to look like that please don’t over think certain things with the waterfall.” I had to wait until Edwin showed up to get a check and touch the beam to explain was wrong, it was like he didn’t even see it. The screen was yet another issue as they removed a portion when creating the waterfall. They cut the support beam and wanted to leave the upper portion of the structure hanging without support. It took three trips for the screen repair team to fix the screen with me speaking on the phone with an English-speaking person who then explained to the workers. I had to stress that I was not going to be satisfied unless the screen was supported a manor, I thought was safe. They had to cut the rail to fit the waterfall and had jagged edges that would easily tear the screen if the wind blew. My husband finally added small pads to provide cushion on the jagged edges. Throughout this process I was in conversation off and on with Sonny. Any criticism was met with overly dramatic responses he was very sensitive to anything and tried to gaslight me as if I was the problem. The pictures with my shadow is the final state of my pool. Easter brunch was ruined.
Donna Magruder
-
May 21, 2025
This company on its own, saved me from a very tenuous situation w my new pool build. I had a rogue contractor and Sonny and his team guided me thru the next steps quite graciously. They plumbed my pump and filter to the abandoned manifold, checking lines for accuracy of connections. It was such a blessing to have found them randomly and have them be the perfect ones to rescue me from the terrible situation I had been left in. Forever grateful to Sonny and his awesome team!! ❤️
C C (Onyximo)
-
February 13, 2025
"Best Pool service you'll find - hands down!"
I recently had the pleasure of working with FixmyPool to remove and replace a faulty filter housing, and I couldn’t be more impressed. From the moment I called them to the successful installation, the entire process was smooth, efficient, and completed in just three days—only because they had to order parts!
When it came time for installation, the team arrived promptly and had the job completely finished in just over an hour without a single hitch. Their expertise and attention to detail were clear throughout. What really set them apart was the pricing—they quoted the job $1,000 less than two other pool service companies I contacted! Talk about value!
Sunny, the owner, is a true professional. He actually listens to what you need and, in my experience, goes above and beyond to offer the best deals possible. He clearly takes pride in his work and genuinely cares about his customers.
If you’re looking for reliable, affordable, and top-notch pool services, FixmyPool is the way to go! I highly recommend them and will absolutely be calling them again for any future pool needs. Thank you, Sunny and the FixmyPool team, for the fantastic experience!
Emiliya Cogdill
-
October 29, 2024
I recently had the pleasure of working with FIX My Pool, and I couldn’t be more impressed with their outstanding customer service and professionalism. Sunny, the owner, personally ensured that everything was done to perfection, and the office manager, Diamond, was incredibly helpful and organized throughout the entire process.
It’s rare to find a company that combines excellent service with such a friendly and customer-focused approach. I highly recommend FIX My Pool to anyone looking for quality pool cleaning service!
Nicole Schwartz
-
June 27, 2023
Sonny was great to work with. Very responsive. They refinished my fiberglass pool and I couldn’t be happier. Eddie and his crew are legit. They really know what they are doing. They are meticulous and take every precaution. My pool was all rusted and cracking and now it is beautiful!
Our Address
14910 N Dale Mabry Hwy #341062, Tampa, FL 33618, USA
Websites store cookies to enhance functionality and personalise your experience. You can manage your preferences, but blocking some cookies may impact site performance and services.
Essential cookies enable basic functions and are necessary for the proper function of the website.
Name
Description
Duration
Cookie Preferences
This cookie is used to store the user's cookie consent preferences.
Worse Experience Ever. I contracted with Fix my pool to improve my waterfall and replace my pool equipment. I received and entered contract on 21 Feb 2025 initial payment rendered on 25 Feb 2025. No project manager, No real supervision of workers. They built my water fall outside of the pool cage, bricked around the pool cage support beam, and when sent the pictures and to let them know it was a problem, I got “It’s not going to look like that please don’t over think certain things with the waterfall.” I had to wait until Edwin showed up to get a check and touch the beam to explain was wrong, it was like he didn’t even see it. The screen was yet another issue as they removed a portion when creating the waterfall. They cut the support beam and wanted to leave the upper portion of the structure hanging without support. It took three trips for the screen repair team to fix the screen with me speaking on the phone with an English-speaking person who then explained to the workers. I had to stress that I was not going to be satisfied unless the screen was supported a manor, I thought was safe. They had to cut the rail to fit the waterfall and had jagged edges that would easily tear the screen if the wind blew. My husband finally added small pads to provide cushion on the jagged edges. Throughout this process I was in conversation off and on with Sonny. Any criticism was met with overly dramatic responses he was very sensitive to anything and tried to gaslight me as if I was the problem. The pictures with my shadow is the final state of my pool. Easter brunch was ruined.
This company on its own, saved me from a very tenuous situation w my new pool build. I had a rogue contractor and Sonny and his team guided me thru the next steps quite graciously. They plumbed my pump and filter to the abandoned manifold, checking lines for accuracy of connections. It was such a blessing to have found them randomly and have them be the perfect ones to rescue me from the terrible situation I had been left in. Forever grateful to Sonny and his awesome team!! ❤️
"Best Pool service you'll find - hands down!" I recently had the pleasure of working with FixmyPool to remove and replace a faulty filter housing, and I couldn’t be more impressed. From the moment I called them to the successful installation, the entire process was smooth, efficient, and completed in just three days—only because they had to order parts! When it came time for installation, the team arrived promptly and had the job completely finished in just over an hour without a single hitch. Their expertise and attention to detail were clear throughout. What really set them apart was the pricing—they quoted the job $1,000 less than two other pool service companies I contacted! Talk about value! Sunny, the owner, is a true professional. He actually listens to what you need and, in my experience, goes above and beyond to offer the best deals possible. He clearly takes pride in his work and genuinely cares about his customers. If you’re looking for reliable, affordable, and top-notch pool services, FixmyPool is the way to go! I highly recommend them and will absolutely be calling them again for any future pool needs. Thank you, Sunny and the FixmyPool team, for the fantastic experience!
I recently had the pleasure of working with FIX My Pool, and I couldn’t be more impressed with their outstanding customer service and professionalism. Sunny, the owner, personally ensured that everything was done to perfection, and the office manager, Diamond, was incredibly helpful and organized throughout the entire process. It’s rare to find a company that combines excellent service with such a friendly and customer-focused approach. I highly recommend FIX My Pool to anyone looking for quality pool cleaning service!
Sonny was great to work with. Very responsive. They refinished my fiberglass pool and I couldn’t be happier. Eddie and his crew are legit. They really know what they are doing. They are meticulous and take every precaution. My pool was all rusted and cracking and now it is beautiful!