Poor Communication
My daughter has been coming to this place for the past few years. Recently, my oldest daughter had her braces put on by the doctor — only for them to inform us afterward* that they are no longer accepting our insurance. Unbelievable. Why would you move forward with the procedure and then tell us the insurance wouldn't be accepted?
This is absolutely terrible communication and service. Very disappointed. Loss of respect!
ERIN Smith
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April 30, 2025
This is in reference to my husband’s review, he did get confused, but just about the braces being put on, otherwise the insurance part is correct! I took my youngest in a week ago and no one told me anything about my insurance no longer being in network, I find out by getting called and saying i will owe for my oldest appt, yet apparently you stopped with Metlife over a month ago and never notified us about it, which is very disappointing and concerning! Insurance checks should be run prior to us coming into the office for ALL patients, and the fact it took over a month to be notified is what makes it so frustrating, considering we have been with the office since 2019 and were fully invested! Overall disappointed in how all this was handled and communicated out! Otherwise our experience has been great, but will no longer be going due to insurance coverage there!!
Jennifer Hunt
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April 10, 2024
Dr Amanda and her office staff are great. The office is always welcoming and comfortable. Every visit Dr Amanda comes out and explains what she did and any findings. Highly recommend Dr Amanda. My boys have been going to her for over 10 years now.
julie roberts
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June 22, 2017
We've only had great experiences! All the hygienists are wonderful and make my kids feel so comfortable. Dr. Amanda is the same and welcomes parents back in the patient room, and is great to explain things and work with you. I need a dentist for myself and am bummed she only sees children!
Natalie Friedmann
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June 22, 2017
We took our daughter to Dr. Amanda for the first time a couple weeks ago (she's 3). I was so nervous about how she would react but they were incredible with her! From check-in to getting us back for her cleaning earlier than our scheduled time, everything went so smoothly and efficiently (and quickly!). My only complaint was that the hygienists used a super baby voice (which we've never used even at home), but I understand the reasoning why. My daughter was so proud of her trip to the dentist and we will definitely be returning for regular visits!
Our Address
2640 Sumerian Dr #101, Land O' Lakes, FL 34638, USA
Poor Communication My daughter has been coming to this place for the past few years. Recently, my oldest daughter had her braces put on by the doctor — only for them to inform us afterward* that they are no longer accepting our insurance. Unbelievable. Why would you move forward with the procedure and then tell us the insurance wouldn't be accepted? This is absolutely terrible communication and service. Very disappointed. Loss of respect!
This is in reference to my husband’s review, he did get confused, but just about the braces being put on, otherwise the insurance part is correct! I took my youngest in a week ago and no one told me anything about my insurance no longer being in network, I find out by getting called and saying i will owe for my oldest appt, yet apparently you stopped with Metlife over a month ago and never notified us about it, which is very disappointing and concerning! Insurance checks should be run prior to us coming into the office for ALL patients, and the fact it took over a month to be notified is what makes it so frustrating, considering we have been with the office since 2019 and were fully invested! Overall disappointed in how all this was handled and communicated out! Otherwise our experience has been great, but will no longer be going due to insurance coverage there!!
Dr Amanda and her office staff are great. The office is always welcoming and comfortable. Every visit Dr Amanda comes out and explains what she did and any findings. Highly recommend Dr Amanda. My boys have been going to her for over 10 years now.
We've only had great experiences! All the hygienists are wonderful and make my kids feel so comfortable. Dr. Amanda is the same and welcomes parents back in the patient room, and is great to explain things and work with you. I need a dentist for myself and am bummed she only sees children!
We took our daughter to Dr. Amanda for the first time a couple weeks ago (she's 3). I was so nervous about how she would react but they were incredible with her! From check-in to getting us back for her cleaning earlier than our scheduled time, everything went so smoothly and efficiently (and quickly!). My only complaint was that the hygienists used a super baby voice (which we've never used even at home), but I understand the reasoning why. My daughter was so proud of her trip to the dentist and we will definitely be returning for regular visits!