Dr. Moore's philosophy is to listen to you, respect you, educate you and not judge your decisions. Dr. Moore understands you might be anxious about the process of receiving dental care. Therefore, he makes it a point to explain your proposed treatment plan carefully and unhurriedly answer all of your questions. Only then will he take you gently through your treatment.
High anxiety is an understatement for me when it comes time to visit a dentist. As soon as I walked into Tampa Bay Smiles I was treated with the best customer service! From the receptionist, who helped me not run in fear with her kind words to Grace my hygienist who really was outstanding and comforting to Dr. Moore who I felt was very knowledgeable, conservative and 100% honest in the care that I needed. I'm actually looking forward to going back for my next visit! I highly recommend and I'm so grateful for finding Dr. Moore! Thank you for your all around customer service.
Absolutely Love the New location. Been with Dr. Moore for few years now. He and staff never tries to upsell anything or use scare tactics. The fact that Dr. Moore personally checks you after each cleaning is the one big thing that I really appreciate about his practice. He is very professional and caring. I would absolutely recommend Dr. Moore to anyone in search for a new dentist.
Beware on pricing! I broke a crown and needed it replaced and went there based on positive Facebook reviews. I was told the cost to replace my crown was going to be $950 and that my insurance plan would cover $428 of that. After getting the temp crown put on I paid the balance of $522. After I had the permanent crown put on today, I was told when I was leaving that I still owed them money. It was explained to me that insurance told them they used the wrong schedule and that I had to be charged $1,354. Insurance paid them $570, so they had already received $141 than the anticipated $950 (my $522 and insurance $570) but wouldn't let me leave without paying them the balance due. As a customer, when the business has already been paid more than they quoted, I would think that would be enough, but it was explained to me that insurance required them to also collect the extra money from me. Not happy with this business practice. Every one else including Dr Moore, was great, but won't be going back there
Always such a great experience here. The best care given to my whole family, from myself and husband, to our teen, and our littlest who just turned 5. Clean office, friendly staff, punctual, and the skills to take care of any age. Thank you!
BEST DENTIST AROUND. Previous dentist told me I had $30k worth of work that HAD TO BE DONE. After reading reviews about Tampa Bay Smiles, I figured I had nothing to lose. Needless to say, the previous dentist lied. Just needed a deep cleaning and a filling re-done. My hygienist, Cheryl was the BEST and Dr. Moore is AWESOME. The entire office made me feel welcomed and safe! THANK YOU DR. MOORE!